1. How do I securely lock my bike?
· Always lock the bike to fixed objects (bike rack, lamppost), even for short absences.
· Protect core components: secure frame + rear wheel with the main lock; additionally secure front wheel with steel cable.
· Additionally attach valuable parts like the saddle to the frame.
Principle "Prioritize frame + rear wheel"
1) Core components
· Lock the frame and rear wheel to a firmly anchored object (e.g., bike rack) with a lock
· Supplement the security with a steel cable on the front wheel
2) Additional security for valuable parts
For high-quality saddles, we recommend using additional theft protection chains.
2. I have lost the key to my lock, can I get a replacement?
No. The key is unique. No replacement key. Please keep the key safe. If this key is lost, the lock must be replaced.
3. Can the lock rust in the rain? How to protect and maintain a lock from rust?
We use a high-density zinc alloy for the metal part. Zinc alloys usually do not rust, but they oxidize on the surface and form a protective oxide layer.
The outer layer is coated with high-quality nylon plastic, which is also not prone to rust. However, try to avoid long-term exposure to salt spray.